Model refresh explained

Ashley Tan

During onboarding 6sense tested and trained multiple possible models for you to determine the models that work the best (give you the highest lift) with your data​. 

In general, 6sense intent models learn continuously and automatically from new data that fall into the existing pattern of the taxonomy on a daily basis and do not need to be “refreshed”. 

Model refresh requests can have 2 origins: 

Customer initiated 

For 6sense profile models, we do recommend a refresh if there are major changes in your data sources, and this usually will incur some Professional Services hours. (See: When Does My 6sense Model Need to Be Refreshed?) 

6sense initiated 

For both types of models, profile and intent:​ 

1. 6sense monitors the performance of all the models on a regular basis and if we notice that certain models are not performing as well due to changes in the data sources, we will proactively recommend a refresh. 
2. 6sense is regularly finding ways to improve and test various models; if we do notice that a certain model will improve your performance, we will proactively notify you that an updated version is available. 

Related Articles: 

• Link Relevant Opportunity knowledge base article 
• FAQ on Model Metrics
• FAQ about Model Refreshes