Best practices for getting Sales Team to Adopt
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Hi @Tory Henrichs I launched 6sense at my org and continue to have to poke the sales teams to use it.
BUT
I have reps who use the system religiously and those that will use it when they remember it exists (we threw a lot of new tech their way all at once). Here was my strategy:
- Back end setup - make sure all systems are connected (CRM, MAP, website)
- Small focus group with alerts and access
- Get feedback on the systems, see if there's anything we can improve
- Make any tweaks based on feedback from focus group
- Added 6sense fields to SFDC for the model data to be used in SFDC reports
- Rollout to all sales
- After initial rollout we did a monthlong contest with weekly winners for 6sense opps/meetings booked
- Regular user group meetings
- Start monthly then move to quarterly or as-needed.
- Offer 1:1 sessions
- Onboard new reps
One idea I have had (that I haven't implemented) was the idea of '6sense days' on the 6th and 16th of the month (assuming they weren't on a weekend) - having the entire 6sense using org focus on the tool and try to make meetings/sales based on that system alone, while i block out my day for any questions that arise from the team.
Hope all that helps. There are a few threads on RevCity with other ideas/info as well.
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