Segment by uploading Account List - reasons for unmatched accounts

Hey Hollie!

Here are a couple of reasons why you might not have accounts being matched.

Explanation: Records in the uploaded list may not be matched to a 6sense account in the following scenarios:

1. The provided domain is on the exclusion list.
2. The provided record is missing name, domain or country data.
3. 6sense’s database does not include any account corresponding to the provided name, domain, and country values.
4. The provided account has a mismatch in the Country and the top-level domain. (For example, the country on the account is the US but the domain is abc.uk).

These reasons will appear in the “Unmatched Accounts” .csv that you will receive upon completion of the file upload, in the “Reason For No Match” column, in the following fashion.

Solution: Edit the account list to address the above issue. If the 6sense Mastered Company Database does not contain the account, please reach out to your CSM.

Note:  If you see “Other” in “Reason For No Match,” it means there’s no account in our database that can match that record by name, domain, country.