Metric Monday: Who Replies Most? Email Response Rates by Seniority

saraboostani

Hey all—we recently got our hands on data from ~625,000 emails sent in the first half of 2025. Lots of interesting findings we’re excited to share. If you want an answer, looks like managers are your best bet!

@Kerry

Kerry

And this isn't to say that you shouldn't reach all levels with emails, but if you're doing it and grading by the number of replies you get, you'll be missing the point. Great example of how a common measure like response rate probably leads us astray.