Recent Discussions
RevCity is the home for B2B marketing, operations and sales professionals to share best practices and ask questions about revenue AI, ABM and revtech.
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Calling all HubSpotCRM customers - have you heard of Conversational Email???
The moment many of you have been waiting for is finally here. Conversational Email is now available to customers using HubSpot CRM!!! Conversational Email is the world's first Conversational AI Agent for demand generation teams, empowering marketing to take more control in identifying and nurturing leads, ultimately…
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The Complete Guide to AI Email Personalization: Maximizing Your Campaign Impact
In August, we introduced AI Personalization for AI Email, giving you the power to create hyper-relevant messages that speak directly to each buyers' unique situation, challenges, and needs. But to fully unlock this potential, you need to understand the strategic difference between two key feature components: Introduction…
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Practical Guidance For Your AI Email Experience
As demand for AI Email grows and customers discover the most effective ways to use it, I’d like to share some key insights and learnings from our recent customer conversations. Before I get started, I want to reemphasize a point that often gets forgotten: AI Email is NOT email marketing. Traditional B2B email marketing…
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Duplicate Contacts in a SFDC report - what happens?
When sending an email, AI Email (AIE) checks that the lead is not receiving an email identical to a previous email. If the lead has received the same email previously, the AI email agent reports an error and cancels the conversation. This is a safety feature to prevent accidental spamming of a lead.
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Best Practices for the Knowledge Base?
The key is to shift the mindset around how the AI Email knowledge base (KB) should be used. It’s not meant to house every product detail, but rather to support the core messaging pillars — like value props, key differentiators, or compelling customer stories — that can apply across multiple products or personas. Here’s how…
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AI Wrote This Email—Should You Tell? When & How to Disclose AI-Generated Content
In today's digital landscape, the integration of AI in content creation has become increasingly prevalent. Recognizing the potential for misinformation and the need for transparency, several countries have implemented regulations mandating the disclosure of AI-generated content. *Regions That May Require AI Disclosure*…