SAML/SSO Enabled, But Why Aren't Users Appearing in 6sense Once Added in Identity Provider (IdP)?

Michelle Sowle

The first time a new user that has been enabled in your IdP logs in to 6sense via SSO, that user will then appear in 6sense User Management.

New users are initially assigned the Insight User role, which has minimal access to the 6sense platform. You can then assign that user to the proper role within User Management in 6sense.

You can read more about this in the following User Management Knowledge Document. In particular, refer to the SAML SSO Authentication section.