Customer Renewal Play: At Risk/Churn Intent Signals

lindsey.escher@vertexinc.com

Scenario: Targeting customers who have a renewal coming in the next few months but are showing churn intent or at risk for non-renewal. See PPT for more details!

Team: @Chuck Butler, Ben Lillie, Jim Bell, and Lindsey Escher

Customer Renewals - At risk accounts.pptx

Kimberly Conklin

@lindsey.escher@vertexinc.com Love it! Thanks for sharing!

Chris Dutton

Thank you @lindsey.escher@vertexinc.com !!!!