Segment Naming Convention Recommendations


Hey! It’s Lauren Skinner-Johnson from 6sense. Are you stuck trying to start your segment naming convention strategy? I’ve been there!! I’m here to share some ideas to get you going…
Why have a naming convention in the first place? A naming convention strategy will help you manage, maintain and organize segments in your instance over time as the number of segments continues to increase.
Do you have an existing naming convention for other programs - that’s a great place to start! If you don’t, that's perfectly fine too! To start, I recommend documenting some of the components you use to structure/build your segments (check out the list below). Then carry this naming convention strategy into your marketing programming as well. It helps to leverage existing conventions so you won’t have to re-train everyone on a completely different approach.
Naming convention component ideas:
- Fiscal year
- Fiscal Quarter
- Region / Geo
- GTM Segment / Sales Territory
- Marketing Request Number (if you use them)
- Short description
- Type (see Segment Types below)
- Product / Service
Segment type suggestions:
- Ad Campaigns (AD)
- Marketing Program (MP)
- GTM (GTM)
- Operational / Foundational (OP)
- Alert (AL)
- Sales Territory (TER)
- Keyword (KW)
You may also want to assign abbreviations to some of your components to keep your segment name less than a mile long, ha! Additional data to use as tags or include in the description section can be things like audience (customer / prospect / all), deal type (New Biz / Upsell / Crossell / Renewal) the team requesting the segment, segment purpose, etc.
It’s also important to note which components are required in your naming convention as not all components will likely be relevant EVERY time you build a segment -components like fiscal year (FYXX), segment type (TYPE), location (GEO) and a short description (Desc) - check out some examples below…
FYXX-FQ-TYPE-GEO-GTM-Desc (Bold = Required)
A few examples:
- FY24-OP-GLB-ICP Master
- FY24-OP-GTM-GLB-Strategic
- FY24-KW-GLB-Predictive Analytics
- FY24-Q1-MR001-NA-TS-Forrester Summit
- FY24-Q1-MR001-NA-Forrester Summit Attendees
- FY24-Q3-AD-MR002-NA-COMM-Competitive Takeout
- FY24-AL-NA-ENT-J.Doe-Website visits this week
Hope this helps you kick-start your segment naming convention strategy! Next up, how to enforce your conventions…
Comments
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Love a good naming convention @Lauren Johnson, 6sense - bonus idea is to create a naming convention generator in excel that you just enter key data into (can even collect via a form submission from marketers) to generate the name for you consistently everytime!
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@Saima We use something similar for Salesforce campaign names.
TBH I'm creating 90%+ of our segments, so a few of them have names like "X Segment for Person Y".
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@Cameron Jarrell - here are good recommendations as we tackle segment clean up and organization.
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We also had an amazing session at Breakthrough by Optiv who also describes their strategy here: https://revcity.6sense.com/home/discussion/685/organize-optimize-and-operationalize-the-6sense-instance-of-your-dreams-breakthrough-23#latest
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@Lauren Skinner-Johnson, 6sense Is there a character limit for segment names?
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@Hunter_Kincannon Here's more info on character limits:
There isn't for each segment name, but for the text box as a whole. so if you have like 100 segments with really long names, then you are going to run into issues:
Q: What kind of field do I need to create on my external system for the data that the 6sense segment name enrichment will put there?
A: Consider creating and using a clearly labeled custom field called “6sense Segments” that will not be updated manually by any user, and set it to the type of Text Area (Long), as this field type in Salesforce can support up to 131,072 characters. Use similar fields as available in other systems to accommodate for segment name length.
Here's a link to the FAQ:
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Thank you @Rachel Zerilla!
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