6sense Product Roadmap Frequently Asked Questions

Jyothi

This post describes some of the frequently asked questions on the interactive product roadmap and our responses to those. If you would like to understand how to access the roadmap, visit this related post.

Frequently Asked Questions

Q: Is this the full roadmap? Why are the features we requested missing? I've sent multiple requests for this 'x’ feature.

A: While the product roadmap provides an overview of our upcoming major product developments, it might not encompass the complete spectrum of our plans or every enhancement we might pursue. The roadmap is a dynamic and evolving document, subject to adjustments based on various factors, including customer feedback, technical feasibility, market trends, and strategic priorities.

We greatly value your input and appreciate the feature requests you've submitted. Our decision-making process for including features involves a comprehensive evaluation of their alignment with our product vision, the complexity of implementation, the potential impact on user experience, and how they fit within the overall development timeline.

If you've noticed that certain requested features are not currently on the roadmap, please rest assured that it doesn't mean they have been dismissed. Some features might require additional time for planning and development, or they could be part of a longer-term strategy that's not yet reflected in the current roadmap.

Thank you for your patience and understanding as we strive to create the best possible product experience.

Q: How can we get our feature requests to the “In Planning” stage?

A: We welcome and value your feature requests and getting them to the "In Planning" stage involves a collaborative process aimed at aligning your needs with our product development strategy. To ensure we consider your feature requests for our roadmap, make sure you submit a feature request form on RevCity Support and provide detailed descriptions of the challenge you are facing and the impact a solution will have for you. [Complete instructions on how to submit a Feature Request can be found here].

Remember that the product development process involves careful consideration of multiple factors. While we strive to incorporate customer needs, not all feature requests will progress to the "In Planning" stage. However, your feedback remains important and contributes to shaping the evolution of our product. Thank you for your engagement and collaboration in enhancing our offerings.

Q: How much time will it take for items to move from “In progress” to “Complete”?

A: The time it takes for items to move from the "In Progress" stage to the "Complete" stage can vary significantly based on the complexity of the feature, the development process, resource availability, feedback and iteration, market trends, and other factors. It is important to understand that software development timelines can be dynamic and are subject to change, i.e. it’s possible items may be removed from the roadmap and never released depending upon technical, strategic, or other challenges faced.

Given the above variables, it is difficult to provide a specific time frame.

Q: Where can I find more details on the items I see on this roadmap?

A: Each roadmap item will have relevant Knowledge Base resources linked for easy access. For additional details on our product releases, please navigate to Knowledge Base.

Q: How can I submit feedback on the product roadmap?

A: To provide feedback on individual roadmap items, simply click on the smiley icons located on the left side and submit your comments.

Q: How is this roadmap feedback different from the feature request form in RevCity?

A: While the feature request form within RevCity is exclusively designed to capture new feature suggestions that the product teams can consider, the feedback on roadmap items serves as a means for our product team to get input on items that we are actively thinking about. Your input on roadmap items helps us fine-tune our product development efforts to better meet your expectations.

While we value all feedback, it is important to note that not all suggestions and requests can be implemented on our roadmap. Our roadmap planning process involves weighing various factors, including technical feasibility, resource allocation, market trends, and strategic priorities. Some feedback may require significant development efforts or may not align with our long-term goals, making it challenging to accommodate every suggestion.

Q: Can I submit feature requests on your product roadmap page?

A: No. To submit feature requests, please navigate to RevCity Support and submit the feature request form. [Detailed instructions]

Kimberly Conklin

Such great info!