Credit Card Declining

Brad DiPaolo

Brad DiPaolo Posts: 1 ✭

January 9 edited January 9 in Ask the Community

Hi, I am trying to upgrade my license but I keep getting a message that my credit card is declined with transaction code 250. I know it is not a problem with my card as I get the same message on multiple cards, all which have adequate balance and work elsewhere.

Any ideas?

Screenshot 2024-01-08 at 9.03.12 AM.png

0

Comments

Pragati Prasad Posts: 19

January 9

Hi @Brad DiPaolo
This is a known issue and we're looking into it. I'll let you know when I have an update. Thanks!

1
Pragati Prasad Posts: 19

January 9

@Brad DiPaolo This issue has been fixed. Can you please try upgrading the plan again?
Thank You!

0

Categories

Ask the Community a Question

Tip: Use the Search bar to quickly find what you're looking for